Engagement Intelligence, built for the relationships major projects run on

Every conversation, commitment, and condition - in one place, on the record, on track. Purpose-built stakeholder relationship management for the realities of Indigenous consultation.

Built for the sectors where engagement obligations run deepest

Designed around the consultation requirements of BC EAO-regulated major projects.

Pipelines & energy
Mining & resources
Renewables
Transportation
Utilities
Government & regulators

Why EIG is different

Not a generic SRM with an "Indigenous" tab bolted on

The data model, workflows, and compliance posture are shaped around how this work actually happens.

ADAPTIVE FORMS ATTACHMENTS QUICK LOG

Engagement capture that people actually use

A single adaptive form for logging interactions - fast for a quick email, thorough for a community meeting. Attach attendees, documents, and the concerns, commitments, and conditions that came out of it, all without leaving the screen.

Concern
Commitment
Condition
CONCERNS COMMITMENTS CONDITIONS OWNERSHIP

Concerns, commitments & conditions tracking

First-class records for what communities raise, what you promise, and what regulators require - each with status, ownership, and a direct line back to the engagement and the Nation it concerns.

THREADING MULTI-YEAR VIEW

Matters - the thread of an issue

Group related engagements and obligations into one living record, so a multi-year conversation reads as a single coherent story instead of scattered notes.

CROSS-PROJECT ASSIGNMENT PRIORITIZATION

Tasks cockpit

A cross-project command center for the work: prioritize, assign, and track the follow-through that keeps commitments from slipping.

Nation & project accountability

Roll-up views that answer: are we meeting our commitments to this Nation? Are these conditions on track?

Map & territory awareness

Plot projects, stakeholders, and engagements geographically - corridors, communities, and the interactions that connect them.

Secure document management

Documents tied to engagements and matters, with virus scanning, classification, and secure time-limited links.

Indigenous directory & benchmarks

A starting point for identifying the communities connected to a project, plus benchmarking to put engagement in context.

CORRIDORS CLICK-TO-INSPECT LIVE DATA

The map isn't a picture - it's a way in

Plot projects, stakeholders, and engagements geographically - corridors, communities, and the interactions that connect them. Click any stakeholder pin to see their full engagement history, open concerns, and commitments without leaving the map.

Most stakeholder maps in this space are static reference layers. EIG's is a live, bidirectional view into the same records you work from everywhere else in the platform.

Full Map

Insights

See your engagement program at a glance

Every project opens on a dashboard built from the same records your team logs every day - no separate reporting step.

Stakeholders Engaged
142
Engagements Logged
1,024
Open Concerns
18
Overdue Commitments
3
Stakeholder Relationship Matrix
Health Sentiment
JT SM RL AK NP
Days since last contact Open concerns ↑
Commitments by Status
On track
41
At risk
13
Overdue
3

How it works

The engagement loop

EIG models the real flow of the work, so the system tells the story instead of making you reconstruct it.

Every engagement is the spine every other record hangs from - concerns, commitments, conditions, documents, and map locations all link back to the conversation they came from. One event model, not five disconnected modules.

01

Engage

Log any interaction - meeting, call, email, site visit, formal consultation - in seconds.

02

Capture what surfaced

Concerns, commitments, and conditions are recorded in the same step, linked to the conversation.

03

Organize into matters

Related interactions about one issue thread together into a single record you can follow.

04

Act

Turn obligations into assignable, due-dated tasks and work them from a cross-project cockpit.

05

Roll it up

See, per Nation and per project, whether commitments are kept and conditions are met.

Who it's for

Built for the people carrying the relationship

Need a defensible consultation record and want to protect their social license.
Managing relationships across many communities and years, without losing institutional memory.
Tracking conditions, deadlines, and deliverables across authorizations.
Running programs on behalf of clients who need transparency and continuity.

Trust & security

Compliance is the foundation, not a feature

Indigenous community information carries real obligations around privacy, consent, and ownership. EIG is architected around those obligations from the ground up - not bolted on after the fact.

Built to align with PIPEDA, CASL, OCAP® (Ownership, Control, Access, and Possession - the First Nations data sovereignty framework), and SOC 2 requirements. These describe how the platform is architected, not certifications currently held.

Server-side RBAC

Role-based access enforced on every request - never trusted from the client.

Append-only audit trail

Engagement, obligation, document, and access events are logged and can't be quietly edited.

Secure documents

Malware-scanned uploads, tenant-scoped storage, and short-lived signed download links - never raw paths or keys.

Canadian data residency

Tenant data stays in Canadian regions, with residency fixed at creation - you always know where it lives.

Is EIG the right fit for you?

EIG is built for teams facing one or more of the following.

  • You need a defensible record of who was engaged, what was raised, what was committed to, and whether you followed through.
  • Concerns get raised in meetings and lost - no one can say months later whether they were addressed.
  • Staff turnover puts commitments to a Nation at risk of being forgotten along with the people who made them.
  • Regulatory conditions are piling up across authorizations, with deadlines and deliverables that need tracking.
  • The data you hold is sensitive and sovereign, and a generic CRM was never designed for that.

FAQ

Questions we hear a lot

OCAP® (Ownership, Control, Access, and Possession) is the First Nations data sovereignty framework. It means the data model, access controls, and export tooling are built so that communities' information stays theirs - tenant isolation, role-based access, and no data leaving the platform without an authorized action.
These describe how the platform is architected - server-side RBAC, append-only audit logging, Canadian data residency, and secure document handling - not certifications currently held. We'll update this the moment formal certification status changes.
That's the point. Engagements, concerns, commitments, conditions, and documents live in one linked record instead of scattered spreadsheets and inboxes - so the answer to "what did we do about that?" is one click away, not a search through someone's notes.
It depends on your team size and how much existing history you want migrated. Book a walkthrough and we'll scope a timeline specific to your project.

Ready to see it on your project?

Whatever stage your engagement program is at, there's a place to start the conversation.

Recommended

Book a walkthrough

See how your engagement program looks in EIG - a guided walkthrough tailored to your project.

Book now

See how EIG protects community data

Review the architecture and controls behind our trust and security commitments.

View trust & security

Talk to us about your project

For proponents with an active consultation obligation who want to talk through their needs first.

Get in touch